When you contact the City of Durham Parish Council, hereafter called “The Council”
The information you provide (personal information such as name, address, email address, phone number) will be processed and stored so that it is possible to contact you and respond to your correspondence, advise, provide information, send invoices and receipts relating to service provision.
Your personal information will not be shared with any third party without your prior consent.
The Council – Right to Process Information
GDPR Article 6 (1) (a) (b) and (c)
Processing is with consent of the data subject
Processing is necessary for compliance with a legal obligation
Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract
The Council has a duty of care to ensure the security of personal data. We make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure. This is done through appropriate technical measures and relevant policies.
We will only keep your data for the purpose it was collected for and only for as long as is necessary, after which it will be deleted or shredded.
Access to Information
You have the right to request access to the information we have on you. You can do this by contacting us by email or post. You will be required to provide proof of identity.
If you believe that the information we have about you is incorrect, you may contact us so that we can update it and keep your data accurate.
If you required the Council to delete the information about you, please contact us.
Right to Object
If you believe that your data is not being processed for the purpose it has been collected for, you may object, please contact us
Rights Related to Automated Decision Making and Profiling
The Council does not use automated decision making or profiling of personal data.
To Sum Up
In accordance with the law, we only collect a limited amount of information about you that is necessary for correspondence, information and service provision. We do not use profiling; we do not sell or pass your data to third parties. We do not use your data for purposes other than those specified. We make sure your data is stored securely. We delete all information deemed to be no longer necessary. We constantly review our Privacy Policies to keep it up to date in protecting your data.